Energy Quotes and Ambassador Digital

Energy Quotes is a subsidiary of Ambassador Digital and is insured by Ambassador Digital under its ABN. This means that Ambassador Digital owns and controls Energy Quotes and has taken out insurance to protect it against public liability and professional indemnity. Energy Quotes operates under the ABN of Ambassador Digital and is subject to the terms and conditions set forth by Ambassador Digital. By using Energy Quotes’s services, you acknowledge and agree that you are bound by the terms and conditions of Ambassador Digital, as well as any additional terms and conditions set forth by Energy Quotes.

Privacy Policy

At Energy Quotes, we are dedicated to safeguarding the privacy and personal information of our valued customers. We are fully committed to complying with the Australian Privacy Principles (APPs) and all other obligations stipulated in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect the personal information we gather in relation to our solar panel services. 

By using our services, you acknowledge and accept that your personal data may be shared with Ambassador Digital and with third-party solar and energy companies. You also acknowledge and accept that we may use your data for marketing communications. 

1. Collection of Personal Information
We may collect personal information from you when you visit this website or any our subsidiary websites. This may include your name, contact details (such as address, email, and phone number), and other relevant information necessary to provide our services.

2. Use of Personal Information
We use the personal information we collect for the following purposes:

• Responding to your inquiries, requests, or concerns
• Improving our services and customer experience
• Communicating with you about updates, offers, and promotions related to our services
• Complying with legal obligations
• Sharing with suitable solar businesses to facilitate your request for a quote
• Sharing with suitable energy providers to facilitate your request for a quote

3. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:

• To third-party service providers who assist us in delivering our services (e.g., installation technicians)
• When required by law or legal processes
• To protect our rights, property, or safety, or the rights, property, or safety of others
• We do not sell, rent, or trade personal information to third parties for marketing purposes.

4. Security of Personal Information
We take reasonable measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. We implement appropriate technical and organizational safeguards to ensure the security of your information.

We take great care in selecting these providers and ensure that they comply with all applicable privacy laws and regulations.

5. Accessing and Updating Personal Information
You have the right to access and update your personal information held by us. You may opt-out of these communications at any time by following the instructions provided in the communication or by contacting us directly.

6. Sensitive Information
We assure you that we will never collect sensitive information about you.

7. Changes to our Privacy Policy
Please note that we reserve the right to modify this Privacy Policy in the future. Any changes or modifications to the policy will be made at our sole discretion and will become effective immediately upon being posted on our website. We encourage you to periodically revisit our Privacy Policy to stay informed about any updates.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at contact@energyquotes.au

If you are dissatisfied with the outcome or wish to lodge a complaint regarding the handling of your personal information, you have the option to contact the Office of the Australian Information Commissioner:

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992